The earlier, the better. Placing your cookie order two- three weeks in advance ensures date availability. Last minute orders can be accommodated depending on season/availability and incur a 10% rush fee. Orders 50 and up require 3-4 weeks notice.
There is a 12 regular sized (3 inch) minimum order requirement.
A 50% e-transfer deposit is required to process all submitted orders. The remaining balance is required one day before pick-up. For rushed orders, the total amount is required the day the order is placed.
Adjustments and Cancellations
Order adjustments and cancellations can be made up to 11 days before the order is due for a full 50% EMT refund. After the 11 days, orders move into production and cannot be adjusted or cancelled.
Pick-up and Delivery
Cookie orders are only available for pick-up from 10 am - 7 pm from our Cumberland, Ontario location, with the exception of corporate orders which incur a $10 delivery fee.